Provisioning and Managing a License

Overview #

You can provision and manage your Business Email license either in the Manage2 interface or via the Manage2 API functions.

Provision a Business Email license #

To provision a Business Email license, you will need the following customer information:

• The email address for their WebPros Dashboard account.
• Their domain name.
• The number of mailboxes that they need.
• Their preferred language.
• Their preferred WebPros Cloud zone.

Provision a Business Email license in Manage2 #

To provision a Business Email license in the Manage2 interface, perform the following steps:

1. Log in to your Manage2 account with your WebPros Account credentials.
2. Go to Licenses » Add License.
3. Select a group to which to add the license.
4. Select the Business Email package to add.
5. Enter the domain for the license.
6. Enter the admin email for the license.
7. Select the number of mailboxes for the license.
8. Optionally, enter a plan name that will appear in the customer interface. If you do not enter a name, the interface will display the Business Email package name as the plan name.
9. Select the geographic zone for the license.
10. Select the interface language for the license. This setting defaults to US English.
11. Optionally, enter a note about the license.
12. Click Add License.

Provision a Business Email license via API #

You can also use the Manage2 Add Licenses API function to provision a Business Email license. To do this, log in to your Manage2 account with your WebPros Account credentials. Then, call the Add Licenses API function with the relevant parameters.

For example, to add a Business Email Starter license for the [email protected] WebPros Dashboard user with the domain name of example.com, five mailboxes, the interface in the Spanish language, and the Houston (USA) zone, copy and paste the following URL into your browser:

https://manage2.cpanel.net/XMLlicenseAdd.cgi?packageid=999998259&[email protected]&domain=example.com&language=es-ES&mailboxes=5&zone=us-south-tx1

Business Email Identifiers #

When you provision a Business Email license, Manage2 returns the licenseID identifier. We strongly recommend that you store this identifier so you can use them in the future.

licenseID #

The licenseID identifier represents the Business Email license record in Manage2. You will need this identifier to look up, suspend, upgrade, downgrade, or cancel a license.

Cancel a Business Email license #

Cancel a Business Email license in Manage2 #

To cancel a Business Email license in the Manage2 interface, perform the following actions:

1. Log in to your Manage2 account with your WebPros Account credentials.
2. Go to Licenses » List Licenses.
3. Click Expire for that license in the list of licenses.
4. Verify the license information and enter an expiration reason.
5. Click Expire License to confirm the cancellation and expire the license.

Cancel a Business Email license via API #

You can use the Manage2 Expire Licenses API function to cancel a Business Email license. To do this, log in to your Manage2 account with your WebPros Account credentials. Then, call the Expire Licenses API function with the relevant parameters.

For example, to cancel the Business Email Starter license with a licenseid value of 99010357, copy and paste the following URL into your browser:

https://manage2.cpanel.net/XMLlicenseExpire.cgi?liscid=99010357&reason='Cancel Business Email Starter license'&expcode=normal